Welcome to Swarnaz. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions govern your use of our website and services.
- By using this website, you accept these terms in full.
- If you do not agree, please do not use our website.
2. Products & Pricing
- All products listed are subject to availability.
- We strive to ensure accurate product descriptions and pricing; however, errors may occur.
- Prices are subject to change without prior notice.
- Product images are for representation purposes only; slight variations may occur.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order at our discretion.
- In case of cancellation, a full refund will be issued.
- Payments are processed through secure payment gateways.
4. Shipping & Delivery
- We aim to deliver products within the estimated timeframe.
- Delivery times may vary depending on location and external factors.
- Swarnaz is not responsible for delays caused by courier services.
5. Returns & Exchanges
- Returns/exchanges are subject to our Return Policy.
- Products must be unused and in original condition.
- Custom or personalized items may not be eligible for return.
6. Intellectual Property
- All content on this website (images, logos, text, designs) is the property of Swarnaz.
- Unauthorized use or reproduction is strictly prohibited.
7. User Responsibilities
- You agree not to misuse the website or engage in any unlawful activity.
- Providing false information may result in account suspension or order cancellation.
8. Limitation of Liability
- Swarnaz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Use of our services is at your own risk.
9. Privacy
- Your use of our website is also governed by our Privacy Policy.
10. Changes to Terms
- We reserve the right to update these Terms & Conditions at any time.
- Changes will be effective immediately upon posting.
11. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Swarnaz
Email: jewellery@swarnaz.com
Phone: 9153150654
Address: Shop No. 36/37, Hathwa Market, Urban Plaza, behind trends store, Bakarganj, Patna, Bihar 800004